This was by far the most helpful article on the subject.One thing i had to figure out, among a number of other things.... to keep from having errors loading the contact list (where the chat options were greyed out)SAN Names (Subject Alternative Names) don't work in the cert for this. When i created a certificate with just the subject name to match
the OWA directory/trusted app pool name-- and removed the individual CAS
servernames it worked!
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